Medical Receptionist Job in Australia is a casual role at Cranebrook Doctors with an immediate start. The receptionist will manage appointments, greet patients, handle calls, process Medicare and private billing, manage patient records, and support doctors, nurses, and the practice manager. Candidates need medical receptionist or GP clinic experience, medical practice software knowledge, Medicare billing experience, strong communication and organisation skills, and a patient-first approach. The role requires work on Fridays from 9am to 5pm, with salary based on experience.
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Medical Receptionist Job in Australia is a casual role at Cranebrook Doctors with an immediate start. The receptionist will manage appointments, greet patients, handle calls, process Medicare and private billing, manage patient records, and support doctors, nurses, and the practice manager. Candidates need medical receptionist or GP clinic experience, medical practice software knowledge, Medicare billing experience, strong communication and organisation skills, and a patient-first approach. The role requires work on Fridays from 9am to 5pm, with salary based on experience.
About the Job
Cranebrook Doctors is looking for an experienced Medical Receptionist to join the team. The position has an immediate start.
Located in the heart of Cranebrook, the practice is part of the Doctors & Co network. This growing healthcare platform supports clinicians and provides high-quality care to local communities.
The clinic serves a large and diverse patient base. It also works with allied health providers in a collaborative medical hub.
We are looking for a reliable, organised, and patient-focused receptionist. You should feel confident managing a busy front desk and supporting both patients and clinical staff.
About the Role
As the first point of contact for patients, you will help keep the practice running smoothly each day.
Key Responsibilities
- Manage patient bookings and appointment schedules.
- Greet patients and help with check-in and enquiries.
- Handle incoming calls and coordinate patient communications.
- Process billing through Medicare and private billing systems.
- Manage patient records and administrative documents.
- Support doctors, nurses, and the practice manager with general administrative tasks.
- Maintain a professional and welcoming front-of-house environment.
About You
We are looking for someone who feels confident working in a busy medical setting. You should understand the importance of providing a positive patient experience.
The Ideal Candidate Will Have
- Previous experience as a medical receptionist or in a GP clinic.
- Strong knowledge of medical practice software. Best Practice or similar is highly regarded.
- Experience with Medicare billing and patient administration.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.
- Professional presentation and a patient-first approach.
What We Offer
- Immediate start.
- Supportive and collaborative team environment.
- Opportunity to work within the wider Doctors & Co network.
- Ongoing support and development within a growing healthcare group.
Required: Need to work on Fridays from 9am to 5pm.
Job Type: Casual
If you are an experienced receptionist who wants to join a well-supported practice and make a meaningful contribution to patient care, we would love to hear from you.
Apply now or contact us directly for a confidential discussion.
Salary: Remuneration will be negotiable based on experience.

