If you’re looking for a fun, flexible, and rewarding opportunity, a Domino’s Customer Service job in Australia and New Zealand could be the perfect choice. This role is ideal for people who enjoy working in a fast-paced environment, engaging with customers, and being part of a supportive team. Domino’s offers industry-leading pay rates, flexible shifts, in-store discounts, and plenty of career growth opportunities, making it more than just a job—it’s the start of a pizza-powered career journey.
About Domino’s – Part 1
Domino’s is one of the most recognised pizza brands worldwide, with a strong presence across Australia and New Zealand. Known for delivering fresh, hot pizzas with speed and quality, Domino’s is committed to excellence in every order. The company has built its reputation on innovation, customer satisfaction, and dedication to its people.
In this region, Domino’s employs thousands of team members, from delivery experts to customer service representatives and store managers. Each employee plays a key role in ensuring the company continues to be the go-to pizza destination for millions of customers.
About Domino’s – Part 2
Domino’s also stands out for its strong culture of growth and opportunity. Many of its leaders, including the current CEO, started in entry-level roles such as delivery experts or customer service staff. This highlights the genuine career progression available for motivated team members.
The company invests in its people with gamified training programs, coaching, and a focus on development. Team members enjoy flexible working hours, competitive wages, and a fun environment that makes every shift exciting. Domino’s values teamwork, safety, and inclusivity, ensuring everyone feels part of the family.
Job Summary – Part 1
The Customer Service role at Domino’s involves creating memorable experiences for every customer. From handling orders to assisting with product preparation, you’ll be at the heart of the store’s operations. The position is designed for individuals who are energetic, friendly, and passionate about delivering excellent service.
This role is casual, with flexible shifts available in the morning, at lunch, and in the evening. It’s a great fit for students, part-timers, or anyone wanting to earn extra cash while working in a vibrant, fast-paced environment.
Job Summary – Part 2
No previous experience is required as Domino’s provides full training to set you up for success. What’s important is your positive attitude, ability to work in a team, and enthusiasm for providing outstanding customer service. If you enjoy engaging with people and thrive in busy settings, this role will give you both fun and growth.
You’ll also gain transferable skills in communication, time management, product handling, and teamwork, making this an excellent foundation for future career opportunities.
Key Responsibilities
As a Domino’s Customer Service team member, your responsibilities will include:
- Delivering outstanding customer service in-store.
- Upselling products to enhance customer orders.
- Processing customer payments quickly and accurately.
- Assisting in product preparation to maintain speed and quality.
- Maintaining store cleanliness and organisation.
- Supporting your team to deliver smooth operations during shifts.
- Following food safety and hygiene procedures.
- Ensuring every customer leaves with a positive experience.
- Contributing to a fun, energetic workplace culture.
Required Qualifications and Skills
- No prior experience required—full training provided.
- Passion for customer service and teamwork.
- Strong communication skills.
- Ability to work efficiently in a fast-paced environment.
- Reliable, motivated, and willing to learn.
- Positive attitude and enthusiasm for engaging with customers.
Work Environment & Culture
Domino’s offers a fast-paced, fun, and inclusive work environment. Every day brings new challenges, teamwork, and opportunities to interact with a diverse customer base. The workplace culture is built on energy, collaboration, and growth, ensuring team members feel supported and valued.
Salary & Benefits
- Competitive wages among the highest in the industry.
- Penalty rates and overtime pay.
- Flexible shifts (morning, lunch, evening).
- Generous Domino’s team member discounts.
- Gamified training programs to make learning fun.
- Career progression opportunities with real success stories.
- A fun, team-focused workplace environment.
Training & Growth Opportunities
Domino’s provides structured, gamified training to help new employees learn quickly while enjoying the process. For those who show dedication and passion, there are opportunities to progress into supervisory, management, and leadership roles. Many Domino’s managers and executives began their careers as customer service team members.
Job Type & Contract Details
- Job Type: Casual / Part-time roles available
- Location: Various Domino’s stores across Australia & New Zealand
- Industry: Food Service / Hospitality
- Shifts: Morning (from 9am), Lunch (from 11am), Evening (from 5pm)
- Contract: Flexible casual roles with opportunities for advancement
How to Apply
Ready to join Domino’s and start your journey? Apply today by filling out the online form below:
👉 Apply for Domino’s Customer Service job here
Why Join Domino’s?
Joining Domino’s means becoming part of a global brand that values its people. With excellent pay, discounts, flexibility, and career progression, you’ll find more than just a job—you’ll find a workplace where you can grow and have fun. Domino’s is the perfect place to kickstart your career while delivering great food and great experiences.
FAQs
Q1: Do I need experience for this job?
No, full training is provided.
Q2: What are the available shifts?
Morning, lunch, and evening shifts are available with flexibility.
Q3: Is this role casual or permanent?
Primarily casual, with opportunities for long-term growth.
Q4: What kind of pay does Domino’s offer?
Domino’s offers some of the highest wages in the industry, including penalty rates and overtime.
Q5: Are there staff discounts?
Yes, employees receive generous in-store discounts.
Q6: What kind of tasks will I do?
Customer service, upselling, payment processing, product preparation, and cleaning.
